Sales Support Specialist

Job Title: Sales Support Specialist

Location: Remote

Job Type: Full-time

Shift: Night Shift (Philippine Time)

About Us:

Mira Staffing is committed to empowering businesses by providing highly skilled virtual assistants to clients worldwide. Our mission is to help everyone thrive, not just survive, by prioritizing people, fostering growth and excellence, and valuing every contribution.

Job Summary: We are seeking a proactive and detail-oriented Sales Support Specialist to assist our sales team in managing lead generation, pipeline development, and client communications. This role plays a key part in ensuring the efficiency and effectiveness of the sales process by handling outreach, scheduling, documentation, and CRM management. The ideal candidate is highly organized, communicative, and comfortable using sales and CRM tools.

Key Responsibilities:

• Conduct outreach to leads via phone, email, and social media.
• Qualify leads and assist in managing the sales pipeline.
• Schedule sales calls and maintain calendars for sales staff.
• Prepare and send proposals, contracts, and follow-up emails.
• Maintain accurate records in CRM systems.
• Support sales reporting and analytics.
• Coordinate with marketing and operations to align lead generation efforts.

Qualifications:

• Proven experience in sales, lead generation, customer support, or virtual assistant roles.
• Strong communication, persuasion, and follow-up skills.
• Familiarity with CRM platforms and sales tools.
• Highly organized, detail-oriented, and results-driven.

Preferred Qualifications:

• Experience supporting remote sales teams.
• Background in B2B or service-based industries.

System Requirements:

• Computer: Minimum Intel i5 processor, 8GB RAM, Windows 10 or higher.
• Monitors: Two monitors for desktops OR an external monitor for laptops.
• Internet: Stable wired connection with at least 100 Mbps speed (higher preferred for WiFi).
• Backup Internet: Secondary internet source capable of handling full workload OR access to a backup location.
• Power Backup: Uninterrupted power supply for at least 8 hours OR a backup location accessible within 30 minutes.
• Work Environment: Dedicated, quiet workspace conducive to professional communication.
• Headset: Noise-canceling headset for clear audio during virtual meetings and calls.

Additional Requirements:

• No bad records from previous employers and no derogatory records.
• Must pass required assessment and screening.

Why Join Us?

• Permanent remote work opportunity.
• Competitive salary and benefits package.
• Career growth and professional development opportunities.
• Supportive and collaborative team culture.

If you are a motivated professional who thrives in a sales environment and loves supporting teams to achieve their goals, we'd love to have you on our team!