Front Office Coordinator

About the Role

A reputed UK-based BPO is seeking a Front Office Coordinator to be the first point of contact for visitors, clients, and staff. The role requires maintaining a welcoming and professional reception area, ensuring smooth communication with internal and external stakeholders, and providing administrative support to facilitate efficient front-office operations.

Job Requirements

• Minimum 1 year of experience in a similar role (front office, reception, or customer-facing).
• Excellent command of English (written and spoken); proficiency in other languages will be an advantage.
• Strong interpersonal and communication skills with a customer-service mindset.
• Good organisational skills and attention to detail.
• Ability to manage multiple tasks and work efficiently under pressure.
• Professional appearance and demeanour.

Key Responsibilities

• Greet and assist visitors, clients, and staff in a professional and welcoming manner.
• Manage phone calls, emails, and inquiries, ensuring timely responses and follow-ups.
• Coordinate with internal teams and external stakeholders for meetings and appointments.
• Maintain the reception area and ensure it reflects a professional business environment.
• Handle basic administrative tasks including documentation, record-keeping, and correspondence.
• Support management and HR with front-office related coordination.

What We Offer

• Competitive remuneration package.
• Daily travel allowance.
• Exposure to a dynamic BPO environment.
• Career growth opportunities within the organisation.

If interested, please send your CV to jobs@mindplus.global