Front Desk Receptionist

About the Company:

Our client is a luxury wellness center offering premium Ayurvedic and holistic treatments in the heart of Colombo 05. With a focus on delivering a serene and personalised guest experience, the center caters to both local and international clientele seeking relaxation, rejuvenation, and wellness. 

About the Role:

We are looking for a Front Desk Receptionist with a warm, professional demeanor and excellent communication skills to serve as the first point of contact for our guests. The ideal candidate will ensure a seamless and welcoming experience from arrival to departure.

Responsibilities:

• Greet guests with a friendly and professional attitude
• Manage appointments, bookings, and walk-in clients using scheduling software
• Handle phone calls, emails, and inquiries in a timely and courteous manner
• Coordinate with therapists and wellness staff to ensure smooth scheduling
• Maintain a clean, organised, and calm front desk area
• Process payments and manage basic administrative duties
• Provide information about treatments, packages, and wellness programs
• Uphold the centres brand image and customer service standards

Requirements:

• Previous experience as a receptionist or front desk staff (experience in hospitality or wellness industry is preferred)
• Excellent verbal and written communication skills in English
• Pleasant personality with strong interpersonal skills
• Proficiency in MS Office and appointment management tools
• Customer-focused with attention to detail
• Ability to multitask and remain calm under pressure

What We Offer:

• A tranquil and professional work environment
• Opportunity to work in a high-end wellness setting
• Competitive salary with performance-based incentives
• Training and career growth opportunities. 

If you are interested, please send your CV to jobs@mindplus.global or apply below.