Technical Writer

About the Company: A pioneer in the IT industry, this organization specializes in delivering cutting-edge software solutions and services to a global clientele. With expertise in industries such as insurance, telecommunications, and the public sector, they are known for their innovative approach and commitment to quality. The company combines decades of experience with a forward-thinking mindset to provide customized technology solutions that drive efficiency, growth, and success for its clients.

Qualifications:

• 02 years of industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience will be an added advantage: design, UI, and help refine content and create visuals and diagrams for technical support content

Responsibilities:

• Recommendation of tools and strategies for writing and maintaining user guides and other supporting materials
• Planning and developing comprehensive documentation for our client's international new product suite
• Obtain a deep understanding of products and services to translate complex product information into simple and engaging content.
• Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success.

If you are interested, please submit your CV to jobs@mindplus.global or apply below.