Business Analyst

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will be responsible for analyzing business operations, identifying trends, and providing data-driven insights to improve efficiency, reduce costs, and enhance customer satisfaction. This role requires expertise in logistics, supply chain management, and data analytics.

Qualifications:

• Bachelor's degree in Statistics, Business, Logistics, Finance, Supply Chain Management, or a related field.
• 2+ years of experience in business analysis, preferably in the freight forwarding or logistics industry.
• Strong analytical skills and proficiency in data analysis tools (Excel, Power BI, SQL, or similar). Excellent problem-solving and communication skills.
• Ability to work with cross-functional teams and present findings to senior management.
• Attention to detail and ability to manage multiple projects simultaneously.

Responsibilities:

• Analyze freight forwarding operations, supply chain processes, and financial data to identify areas for improvement.
• Develop and maintain dashboards & reports.
• Identify market trends, customer demands, and operational inefficiencies.
• Collaborate with stakeholders to gather requirements and propose process optimizations.
• Conduct cost-benefit and risk analysis for business decisions and process changes.
• Work with IT teams to enhance data management and implement automation tools.
• Provide strategic recommendations to senior management based on data insights.
• Assist in pricing strategies and cost reduction initiatives.
• Monitor compliance with regulatory and industry standards in freight forwarding.
• Support business development efforts with market analysis and competitive research.

If you are interested, please send a CV to jobs@mindplus.global or apply below.