Operations Manager

About Our Client
Our client is an innovative energy-as-a-service (EaaS) company transforming urban transportation through sustainable electric vehicle (EV) solutions. They provide a comprehensive ecosystem for electric mobility, including energy provisioning, EV fleet management, and last-mile delivery solutions to help businesses transition to eco-friendly operations.

Role Overview
We are seeking an experienced and results-driven Operations Manager to oversee and optimize our clients operational processes. This role will be responsible for managing day-to-day operations, improving efficiency, and leading a dedicated team to ensure smooth delivery services for the clients EV-based operations. The ideal candidate will have expertise in logistics, operational strategy, and team leadership, with experience in vehicle registration and importation.

Qualifications

• Bachelors degree in Business Administration, Operations Management, Logistics, or a related field.
• Minimum of 3 years in operations, logistics, or fleet management, including 2+ years in a managerial role.
• Experience in the EV or transportation industry is highly preferred; familiarity with sustainable mobility solutions is a plus.
• Strong leadership and team management abilities, organizational and problem-solving skills, and proficiency in data analysis tools.
• Excellent written and verbal communication skills in English; proficiency in local languages is advantageous.
• Familiarity with logistics management software and operational tools to track and improve productivity.

Key Responsibilities

1. Vehicle Registration and Importation

• Handle the end-to-end registration process for EVs, ensuring compliance with Sri Lankas RMV regulations.
• Manage the importation of EVs, coordinating with customs and regulatory bodies to ensure smooth entry and approval.
• Oversee prototype approvals and testing, working with engineering and
  compliance teams to align with standards.
  

2. Operational Strategy and Planning

• Develop and implement strategies to optimize operational efficiency and streamline workflows, ensuring alignment with the company's business objectives.
• Assess and improve operational procedures for greater efficiency, including delivery route optimization and resource allocation.
  

3. Team Leadership and Development

• Lead, mentor, and manage a team comprising operations staff, drivers, and maintenance personnel.
• Foster a collaborative and positive work environment, promoting teamwork, employee development, and high performance.
  

4. Customer Service and Satisfaction

• Maintain high levels of customer satisfaction by ensuring timely and efficient delivery services.
• Work closely with the customer service team to address operational
  challenges, enhancing service quality.
  

5. Compliance and Safety

• Ensure that all operations meet local regulations, safety standards, and environmental guidelines related to EV operations and transportation.
  

6. Vendor and Partner Coordination

• Collaborate with vendors, suppliers, and partners to negotiate contracts, manage relationships, and secure necessary resources and services.
• Develop partnerships with maintenance providers, parts suppliers, and other essential vendors to support operational needs

If you are interested, please submit your CV to josb@mindplus.global or apply below.