Sales Administration Manager

About the Client:

A forward-thinking automotive group formed through a collaboration between a global leader in home appliance innovation and Sri Lankas trusted premium automobile distributor. The organization represents a world-renowned electric motorbike brand celebrated for its modern design, advanced technology, and exceptional performance. With a strong commitment to sustainability and smart mobility, the company is on a mission to redefine everyday transportation and elevate the riding experience for consumers across Sri Lanka.

Key Responsibilities:

• Provide comprehensive support to the Sales and Service teams, ensuring smooth daily operations and the achievement of departmental targets.
• Maintain accurate customer and dealer databases, managing timely communication, follow-ups, and relationship-building activities.
• Prepare detailed sales reports, interpret performance metrics, and present actionable insights to assist strategic decision-making.
• Respond to customer inquiries, coordinate with relevant teams, and ensure timely, effective resolution of customer issues.
• Assist in planning and executing promotional activities, dealer engagements, and corporate events to strengthen brand presence.
• Oversee documentation processes, order management, and after-sales coordination to ensure operational accuracy and customer satisfaction.
• Manage RMV documentation requirements and liaise with leasing partners to facilitate seamless transaction processes.
• Monitor and manage Sales and Service team expenses, ensuring proper documentation and timely submissions.
• Calculate monthly and quarterly incentive schemes for Sales and Service teams in accordance with approved guidelines.

Requirements:

• Minimum G.C.E. A/L qualification; part qualifications in Sales, Marketing, or Business Administration will be an advantage.
• At least 8 years of experience in Sales Administration or a related field, including 23 years in a similar managerial role.
• Prior experience in vehicle registration and leasing processes is preferred.
• Strong organizational, communication, and interpersonal skills, with the ability to handle multiple priorities efficiently.
• Strong organizational, communication, and interpersonal skills, with the ability to handle multiple priorities efficiently.
• Ability to work under pressure while maintaining a positive, collaborative approach.

If you are interested, please send your CV to jobs@mindplus.global or apply below.