Day 2 Project Manager

Responsibilities:

- Primary point of contract for day-to-day pro-active engagement with clients, execute various day-2 short projects within time

- Partnering with the stakeholders to ensure the clarity and understanding of the objectives and timelines and analyze the resource needs of the project

- Collaborate with various team members to get the required data and/or solutions for customer inquiry and requirements that are within scope

- Working with partners, internal stakeholders and clients, present weekly/ biweekly/ monthly & quarterly reviews

- Involves in draft review of contracts with customers and partners, supports negotiation efforts , ensure timely PO issuance and other associated activities that are required for the day-2 delivery

- Project/ forecast cost and revenue at regular intervals and in a position to present it internally

- Follows through various actions till closure

- Working with partners, internal stakeholders and corporate learning and development teams to put up and socialize the proposed training plan and/or knowledge transfer sessions

- Project oversight through proper guidance of the timelines, resource management and deliverables management, including minimum KPI/SLA development to determine the critical success factors of the engagement

- Manage the changes along the milestone engagements and liaise internally with the resources and externally with the clients.

Qualifications:

- Minimum 5 years of experience in IT project management

- Bachelors degree in IT, computer science, or a related field

- Competence and experience in managing complex deliveries of multiple stakeholders

- Ability to collaborate at both work level and leadership level

- Outstanding communication and interpersonal skills

- Presentation skills

- People management skills.