Job Openings Patient Access Representative (Remote)

About the job Patient Access Representative (Remote)

This is the Remote Job 

Patient Access Representative duties and responsibilities

To excel as a Patient Access Representative, a strong candidate needs to balance a variety of duties in a fast-paced environment. Their main responsibility is to greet and assist patients, and provide exceptional customer service in person and on the phone. Some Patient Access Representative job duties include:

  • Checking patients in and out when they arrive for medical appointments
  • Answering the phone to address patient inquiries and scheduling appointments
  • Documenting insurance information, personal information, payment methods and other important patient information
  • Updating patient files and appointment information accurately
  • Communicating information and important details to other medical care staff
  • Contacting insurance companies regarding coverage, preapprovals, billing and other issues
  • Processing payments from patients and handling billing issues between patients and insurance companies
  • Managing various types of paperwork and other clerical duties