Strata Admin Specialist

Beepo is a Probe Group company, a full service Australian owned outsourcing company, with a team of 15,000 across 6 countries - the largest and most diverse Australian owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippi

ne talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

JOB DESCRIPTION

Strata Admin Specialist

Duties and Responsibilities:

Responding to emails

Phone Calls (Inbound and Outbound)

Provide general administrative support

Advising owners/agents of their levy contribution and/or status

Key / Remote Requests

o Seeing if we have keys

o Organising Key Request Forms

o Organising Key Authority Forms

Section 22

o Entering

o Sending acknowledgement to solicitors

Section 184

Issuing Work Orders

Issuing Quotes

Chasing work orders and quotes

Closing of Jobs on SMATA

Sending quotes to the committee on SMATA and email for their approval

Gathering the documents for Agendas

Drafting / Preparing Agendas

o AGM's

o GM's

o SCM's

o ECM's

o Etc.

Drafting Minutes

o Resolving and Defeating Motions

o Filling out the information of minutes

o Adding Proxys to the Strata Master Register Tab

o If AGM Minutes Updating the Strata Committee Strata Master

o If AGM Minutes Updating Committee Limitation Strata Master

o If AGM Minutes Updating Shortfall Status Strata Master

Drafting Bylaw Breach Letters

Drafting contractor notice letters e.g.

o Gutter Cleaning

o Pest Control

o Major Plumbing Works

File smarting all type documents

Updating Tenant Details and filesmarting it

Updating Real Estate details and filesmarting it

Chasing Agents for Tenant Details

o Especially ones that we don't have in the system

o Ensuring the current ones are up to date

Updating and Redirecting Levy Notices/Corro

Updating compliance register strata master

o AFSS Dates – Once submitted AFSS- MUST DO THIS

o Capital Works – Once get CWF – MUST DO THIS and filesmart it

o WHS – Once get WHS – MUST DO THIS and filesmart it

o Window Compliance – Once get Window– MUST DO THIS and filesmart it

o Pool Compliance – Update in Filesmart

o Lift Compliance - Update in Filesmart

Submitting AFSS

o Submitting it to council

o Submitting to NSW Fire Brigade

o Providing a copy to committee for their records and for them to put on the noticeboard o **** ALL OF THE ABOVE MUST BE FILESMARTED ****

Entering Insurance Claims and Sending Insurance Claims

Filling out Payment Req Forms

Tree Applications

Qualifications and Experience:

At least 2 years or more experience in a similar role, preferably someone who previously worked for banking, strata management and real estate (AU background is preferred)

Experience in general administrative support tasks, managing & drafting emails, minutes of the meetings, notice letters, documentations, process work orders & quotes, payments etc. Experience in using Strata Master, Filesmart, SMATA (MRI Connect) is preferred, proficiency in MS Office

Excellent communication skills both written and verbal

High accuracy and attention to details

High organizational skills

Time management skills, ability to adhere on time constraint deadlines

Someone who is not afraid to ask questions, proactive and has initiatives

Ability to work independently and within a team

Active listening and adaptability