AR Specialist (Pooling)

The AR Specialist will be part of the AR D2C Team, focusing on account cleanups / reconciliation such as Settlements, Matching, Refunds, Credit Memos and raising a flag where unusual data is noticed.In this role you will:

• Be responsible for the timely and accurate Processing/Posting of invoices/ credit notes/ payments and customer refunds.
• You will be responsible for complete and accurate Accounts Reconciliations
• You will ensure that Jira tickets are worked on a daily basis to meet internal service level agreements
• You will raise and resolve issues on a timely manner
• You will perform other related duties as assigned by the AR Leads and Managers

TEAM SPECIFIC SCOPING
 Note: Not all listed responsibilities will be done in one day. The hire will be assigned a team to support depending on needs.

• You are responsible for the accuracy of AR Ledger and collections
• You will highlight D2C Billing problems and Aged Debtors to your leads in a timely manner
• Will performs other related duties as assigned by the Team Billing & Payments
• Responsible for reviewing and allocating payments received - via bank transfer and other payment methods.
• Responsible for updating the order status to "Booked" for the order flow to proceed monitor for all payment methods which are stuck on Pending status after payment has been received (tentative to be removed)
• Ensure that all shipped orders are captured (to trigger an invoice) in PSP (i.e Klarna, Payolution)
• Monitoring pending payments and order statuses
• Will perform other related duties as assigned by the Billing and Refunds Manager