Therapy Contracts Administrative Specialist

Job Duties

• Provide direct administrative support to corporate leadership and various departments to facilitate daily business operations.
• Serve as the primary liaison between the corporate office and branch staff, managing delegated tasks and overseeing special projects.
• Execute document management workflows, including high-volume data entry and the uploading of sensitive records into EMR (Electronic Medical Record) systems.
• Support corporate reporting by gathering, organizing, and distributing internal data to key stakeholders as directed.
• Manage professional communications by processing mail, email, and high-priority vendor correspondence.
• Coordinate with external vendors for essential corporate functions such as record storage, supply chain logistics, and compliance support.
• Prepare and maintain comprehensive corporate logs, administrative files, and internal activity reports.
• Ensure a high standard of customer service for branch personnel and external partners through timely issue resolution and clear communication.

Non-negotiables

• Minimum 2–3 years of experience in a corporate administrative or executive support role.
• Proven proficiency in EMR systems or similar enterprise-level document management platforms.
• Exceptional communication skills with the ability to act as a professional liaison between multiple office locations.
• Absolute commitment to confidentiality when handling sensitive HR, compliance, and financial information.
• Strong organizational skills with the ability to manage corporate logs and reporting requirements with high accuracy.

Preferred Skills/Experience

• Prior experience in a healthcare or highly regulated corporate environment where EMR/EHR usage was required.
• Demonstrated ability to coordinate with third-party vendors for logistics or compliance-related services.
• Proficiency in Microsoft Office Suite (Excel, Word, and Outlook) for reporting and communication management.
• Experience in process improvement for document uploads and electronic record-keeping.
• A proactive mindset with the ability to represent the company's culture and values to both internal staff and external partners.