Invoice Processing Assistant

Invoice Processing Assistant

(Bookkeeping, AP, processing invoices, data entry/clerical duties)

Duties and Responsibilities:

● Data entry: Entering invoice data into Salesforce for processing.

● Quality checking: Reviewing invoice data to ensure accuracy and compliance.

● Stakeholder relationship: Work with the Invoice Coordinators (onshore invoice team)

● Invoice Processing Timeframes: Ensuring invoices are drafted and quality cross checked

so payment is processed within 3 business days to the provider

● KPI’s : Working inline with the KPIs of 375 invoices submitted per week and less than 2%

errors

● Invoice Compliance: Ensure that data is entered as per the invoice. No assumptions or

guesses to be made

● Timely Escalation: Escalate any issues pertaining to invoices identified on the same

business day to the Invoice Manager case queue

● Customer Service: Be confident to make outbound calls to providers if required. Scripting

and training to be provided

● Adhoc administration tasks including updating records and assisting emails when required

Qualifications and Experience:

● A degree in accounting, bookkeeping, or any related course.

● Less than a year of experience in bookkeeping, AP, processing invoices, data entry/clerical duties.

● Proficient in MS Office and Google Apps, with advanced keyboard skills.

● A high degree of accuracy and attention to detail

● Must have above average English communication skills both verbal and written.

● Able to work quickly and accurately.

● Can work independently.

● Experience with invoicing software is a plus

● Background on disability benefits in AU would be an advantage

● Email follow-ups experience is a plus