Digital Commerce Analyst

Role: Digital Commerce Analyst

Responsibilities:

• Collect and prepare regular reports and dashboards related to demands KPI and revenue to communicate the findings and insights to cross-functional teams

• Conduct competitive analysis to identify market trends, benchmark against competitors, user experience, and recommend strategies to gain a competitive edge

• Responsible for preparing content audit reports and other specifics to optimize website design and functionality

• Responsible for executing site content check user acceptance testing and quality assurance to (ensureing accuracy of image/copy/UX featuressite functionality ) across the client’s digital platforms include webstore and mobile application

• Coordinate effectively with cross-functional teams to ensure timely and accurate data collection while consistently meeting deadlines

• Develop and refine existing reports to ensure maximum performance and usability while aligning with strategic business needs.

Qualifications:

• Must have a BA/BS degree

• Proven expertise in MS Office (excel, powepoint), particularly strong skill needed in handling Excel

• Familiarity with business intelligence tools is a plus (eg. Microstrategy/Tableau/Cognos)

• Excellent understanding of company and general industry-accepted documentation standards

• Able to be extremely productive and effective in a multi-cultural, virtual work environment

• Knowledge of e-commerce best practices, online consumer behavior, and industry trends

• Excellent communication skills (verbal and written English)