Senior Manager, FSS

Discover your 100% YOU with MicroSourcing!

Position: Senior Manager - Finance Shared Services

Location: BGC, Taguig City

Work setup & shift: Onsite | Day Shift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.

• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Senior Manager - Finance Shared Services, you will:

Be responsible for leading and optimizing the end-to-end finance operations delivered through the shared services model. This role drives operational excellence, standardization, automation, compliance and service quality across finance processes, including Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), and Finance Controls. The role act as a strategic partner to Finance leadership and business stakeholders, ensuring that service delivery is efficient, scalable, compliant, and aligned with enterprise financial objectives.

Key Responsibilities:

Service Delivery and Operations

• Provide end-to-end leadership for finance shared services operations.
• Ensure consistent delivery against SLAs, KPIs and customer satisfaction metrics.
• Drive standardization of processes, policies, and controls across geographies and business units.
• Ensure strong governance, risk management, and internal controls in line with regulatory and audit requirements.

Strategic Leadership

• Lead service expansion, scope migration, and transformation initiatives.
• Act as escalation point for complex operational, compliance, and stakeholder issues.
• Reporting into and collaborating with the Senior Manager – Finance Shared Service in
• Montreal, partner with the Global Finance Team to align and execute priorities.
• Translate enterprise finance strategy into a shared services execution roadmap for the Manila office.

People Capability Management

• Lead and develop high performing team across multiple finance operational groups.
• Build strong succession pipelines and talent development program by following the Global Finance Framework.
• Drive a culture of accountability, collaboration, and customer centricity.

Continuous Improvement and Transformation

• Champion identification of improvement opportunities and conversion of opportunities to realized savings/impacts.
• Lead automation and digital finance initiatives (RPA, workflow tools, AI-enabled solutions)
• Identify cost optimization opportunities while improving service quality and cycle times.
• Drive data driven decision making through dashboards and performance analytics.

Compliance and Risks

• Ensure adherence to regulatory, statutory, and internal control requirements.
• Partner with internal and external audit, risk teams to address findings and remediation plans.

What You Need:

Non-negotiables

• Bachelor's Degree in Accounting, Finance or Business Administration
• CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred
• MBA or Master's in Finance is an advantage
• Understanding of GAA and IFRS is preferred
• 10-15 years in Finance Operations, Shared Services of Global Business Services
• Minimum 5 years in a senior leadership role and 8 years in people management role
• Proven experience in managing large, multi-process finance operations

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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