Administrator/Booking

Discover your 100% YOU with MicroSourcing!

Position: Administrator/Booking

Work setup: WFH | Night shift


Why join MicroSourcing?

You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role:

Procurement Support

• Raise and place purchase orders with suppliers in accordance with procurement processes.
• Maintain and update inventory and procurement systems.
• Monitor order progress and follow up with suppliers on delivery timelines and due dates.
• Liaise with Australian suppliers via phone and email to confirm order details and resolve issues.
• Maintain accurate records of purchases, supplier communications, and order status.
• Assist with general procurement administration and reporting.
• Support the procurement team with other purchasing and inventory-related tasks as required.

Customer Scheduling & Bookings Support

Assist the bookings team in scheduling appointments for:

• Service
• After-sales support
• Check measure appointments
• Installations
• Sales consultations
• Contact customers to confirm, reschedule, or coordinate appointments.
• Communicate with customers via phone, email, and SMS/text messaging.
• Ensure scheduling systems and customer records are updated accurately.
• Coordinate with internal teams to ensure technicians and installers have the correct booking information.
• Provide a professional and friendly customer experience for Australian clients.
  
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  About MicroSourcing
  With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
  Our commitment to 100% YOU
  MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
  At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
  For more information, visit https://www.microsourcing.com/
  *Terms & conditions apply