Operations Support Coordinator

Job Title: Operations Support Coordinator

Location: PH-Pasig

Overview:

At MasTec Network Solutions, we build for the future. Yours and ours.

As an Operations Support Coordinator, you are responsible for providing support for complex communications product solutions (data, voice, IP, etc.) for MasTec's customers. You believe in doing the job right. Being the best. And you’re up for the challenge.

Responsibilities:

As an Operations Support Coordinator, you will:

• Upload job attachments, design, as-builts, permits, and job-related emails into Remedy and P2
• Review the issuance package to ensure it includes all relevant and necessary documentation and requirements
• Review the close-out package to ensure the job meets the client's specifications for job completion
• Maintain job tracking and communicate any risks or issues affecting the jobs
• Assist in preparing the job closing package
• Lead daily huddles to review current pipelines of jobs
• Assist in training and coaching of level 1 and 2 Construction Support Specialists
• Co-conduct client meetings with Coordinators and Supervisors to review job statuses
• Assist with client interfacing and crafting clear communication on job statuses and potential risks to jobs

Qualifications:

• Title: Operations Support Coordinator
• Rate: USD $2,200 - 2,500 mo
• Many needed: 1
• Comcast Work: Yes
• Working hours: 8:00am - 5:00pm EST
• Remote

• Software/Skills Knowledge:
• Excel (including Pivot Tables & VLOOKUP's) Required
• AutoDesk is a plus
• Strong Biller exp needed
• Strong verbal and written communication skills Required
• Oracle
• Microsoft Office tools
  Microsoft 365
  Oracle
  P2/Sphere
  Server Access
  PDF X-change

• Daily routine:
• Use Excel to filter a list of jobs that need to be billed by pulling a report
• Intake management and creation, WIP management/processing/submittals, Project tracking in support to the market operations team
• Reconcile report with supporting documentation
• Consolidate backup on one map using AutoDesk (create billing packet)
• Follow billing directions to ensure no rejected invoices
• Project tracking for assignments
• Data entry heavy
• Billing QC
• Report packaging aligning with customer requirements/expectations
• Intercompany-dept communication & teamwork
• Attention to detail & Organization
• Comcast Work