Refunds Support

JOB DESCRIPTION – Refund Operator Role

• At least 1 year experience in Accounting

Experience in accounts reconciliation and refunds management is an

advantage.

• Proficient in Microsoft Office suite esp excel.

Has excellent communication and organizational skills.

Has great attention to details with good working attitude and ethics

Has the ability to work independently and in a fast-paced environment.

• University degree in Accounting / Finance or its equivalent.

You will be responsible for the timely and accurate processing of customer

refunds to achieve productivity metrics.

You will put a keen eye for the computational details with a high level of

accuracy in processing refunds and discounts to end customers.

You will ensure that cases are worked on daily to meet internal service level

agreements.

You will communicate with Payment Services Provides/Billing and Refunds

Manager for issues encountered.

You will perform other related duties as assigned by the Billing and Refunds

Manager