Territory Sales Manager - Used Car Loans (Urban)

Locations: Agra, Bangalore, Chennai, Delhi-NCR, Gorakhpur, Hyderabad, Kolkata, Lucknow, Mumbai, Pune.

Role & responsibilities

• Deliver monthly targets for loan disbursals for used car loans.
• Achieve key business metrics such as IRR, Fee Income, Cross-Sell, and Business Mix.
• Collect Bucket X bounce cases and maintain the desired resolution percentage.
• Track and update Post Disbursal Documents (PDD) and RC with Hypothecation of HFCL.
• Identify, hire, train, manage, and motivate the team as per the allocated budget headcount.
• Comply with all company guidelines and policies.
• Build a network of channel partners/DSAs/Dealers to source business.
• Achieve direct purchase/refinance business targets through a team of retainers.
• Ensure proper service is provided to channel partners to build harmonious relationships and grow the business.
• Track and report competition activities as part of market intelligence.
• Review and control the location portfolio.
• Ensure quality control of sales and strong supervisory control of the team.
• Manage customer complaints/grievances.
• Complete mandatory PRIDE Training modules and adhere to company policy.

Preferred candidate profile

• Education: Graduation or MBA (preferred) or equivalent.
• Work Experience: Minimum 5/6 years of experience in the relevant field/industry (NBFC / Banking).

Required Skills:

• Primary Skills:
• Strong understanding of the Used Car Business and financial industry.
• Ability to build and manage relationships with a channel network.
• Team management skills.
• Technical Skills:
• Financial Statement/MIS understanding and analysis for better team/sales management.
• Management Skills:
• Stakeholder management, with maturity and the ability to build and nurture senior-level relationships.
• Excellent coordination with stakeholders.
• Soft Skills:
• Strong verbal and written communication skills.

About Company

This leading financial services provider in India is part of a well-known conglomerate, offering a diverse range of products and services designed to meet the financial needs of both individuals and businesses. Operating within the non-banking financial company (NBFC) sector, they have rapidly expanded their presence, providing solutions such as two-wheeler loans, used car loans, SME and corporate loans, personal loans, and insurance services. Their approach is centered on delivering accessible credit through innovative products, with a strong focus on customer satisfaction. With a widespread presence across both urban and rural areas in India, they utilize their deep market insights to offer tailored financial solutions that resonate with the needs of their clients.