Customer Support Advisor, Polish speaker (Remote or Hybrid)
Job Description:
What you'll do as Polish Customer Support Advisor?
- Handling customer request regarding wide range of sports products via phone and chat
- Providing accurate information and maintain detailed case notes
- Focusing on customer expectations and satisfaction
- Contributing to reaching individual and team performance targets
This is a great match If you:
- Have fluent level оf Polish and English
- Are customer service-oriented
- Have excellent communication skills
- Have strong typing and PC skills
- Are analytical and problem-solving oriented
What can you expect from us:
- Flexible working hours Monday - Saturday
- Competitive salary with performance-based bonuses
- Relocation support for those outside Sofia
- Quarterly bran discount & additional Peak season incentives
- Professional Development and Career Navigation programs to map out the steps in your development
- Health and Wellbeing initiatives
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more
Required Skills:
Bonus Relocation Navigation Chat Authorization Communication Skills Typing Customer Support Sports Onboarding Salary Decision-Making Analytical Skills Travel Expenses Insurance Availability MS Office Social Media Education Email Customer Service English Training Communication