We're looking for a Technical Support Specialist to join our client's team in the beautiful Málaga, Spain!

What you'll do:

• Be the first contact point for customers with technical support issues and questions on their products
• Be responsible for problem solving customer issues, answering questions, and providing solutions regarding installation, operation, configuration, customization, performance, and usage of assigned products
• Analize the issue if any, identify the cause, recommend a solution and document the problem.
• Provide known fixes and workarounds for problems, if available; Resolve non-defect problems
• Search knowledgebase, online self-services and product documentation for known software defects and eliminate these as possible issues
• Escalate unresolved problems

What's the offer:

• A competitive salary package, base salary + performance bonus
• Relocation support
• Full-time Spanish contract, shift Monday to Friday 09:00 - 18:00
• Full paid training for the company and the products you will be working on
• A modern centrally placed office in Benalmadena, right next to the beach area

What we're looking for:

• Proficient in one of these languages: Danish, Finnish, Norwegian or Swedish
• Upper intermediate level of English
• At least 1 year of experience in a similar position (mandatory)
• EU Citizenship or Spanish residence

Don't miss this incredible opportunity! Apply now!