Remote Customer Service Representative

Job brief

We are currently seeking Remote Customer Service Representatives to service Fortune 500 Companies and provide quality customer service. If you have a passion for helping Customers, and solving problems wed like to talk to you.

Responsibilities

• Answer Inbound Calls 
• Provide contact completion and/or alternate solutions for the caller
• Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion
• Provide excellent quality customer service to resolve matters for customer
• Adhere and meet client program metric performance goals
• Maintain concentration and focus in order to meet performance goals
• Provide contact completion and/or alternate solutions for the caller

Requirements

• Laptop and or Desktop with Windows 10 
• Hardwired High-speed Internet 
• USB Headset 
• Must have 6 months to a year of Customer Service Experience