Job Openings
Business Operations Assistant Middle East
About the job Business Operations Assistant Middle East
Our client is a leading global consulting firm, helping the world's top businesses, governments and organizations. Looking for a new "Business Operations Assistant" covering Middle East region.
This position will be reporting to the Business Operations Manager of the Practice
,Director of Decision-Making, Support Team/Partners and
Head of Business Operations Managers.
Primary duties and responsibilities
Business Unit Support:
- Work closely with the Business Operations manager(s) (BOM) of the practice(s) to provide support to one or more practices
- Handle with limited supervision of the BOM specific tasks of the practice and serve as first point of contact for enquires related to these tasks. In particular:
- Track business pipeline and ensure business activity (prospects, proposals, wins/losses) is fed into the internal system (i.e. iPower) timely and accurately
- Ensure that all Risk & Quality requirements are met and accurately reported in the system (i.e. iPower and MAP) and coordinate with the PwC R&Q counterparts as needed
- Manages projects financials (track the actual vs. budget time and expenses of each project), report status to seniors and forecast time and expenses when needed
- Follow up on invoicing and collection in close coordination with the finance team
- Monitor marketing spent of the practice vs. budget; work with the finance team to identify/resolve issues
- Be involved along with the BOM on other potential tasks related to practice operations as for example:
- Track and manage the practices performance by preparing a monthly financial scorecard
- (including revenue, billability, pipeline, receivables, etc.)
- Track the viewpoint pipeline in coordination with the Marketing Team and follow up with Practice Seniors to make sure deadlines are met
- Maintain repositories on proposals, project deliverables, intellectual capital material and project qualifications, acting as a facilitator for information on client activities such as proposal, marketing documents, etc.
- Support the BOM in the preparation of QBRs and Practice meetings
Business Operations Team
- Proactively participate in team initiatives aiming to further improve business operations
- Be integral part of team (assume project responsibilities, attend team calls, coach new hires, provide reciprocal vacation coverage)
- Closely team with other parts of the Decision-Making Support team (i.e. Financial Reporting & Planning and Pricing teams) and with other RST teams as well (e.g. Staffing, Recruiting, HR Admin, VCS, etc)
Knowledge, skills, and abilities
Qualifications:
- University Degree, preferably in Finance
- 2-4 years of relevant experience
Skills:
- Strong oral and written communication skills
- Affinity to work with quantitative data
- Good organization and time management skills able to work within an unstructured environment
- Service-oriented attitude, proactive thinker, networker, information seeker and team player
- Strong knowledge of relevant computer software (Microsoft Office), Excel, PowerPoint, Outlook
- Ability to interact efficiently with senior members of the firm across time zones