Trading Specialist

About Mexo

Focused on providing a comprehensive cryptocurrency exchange to the LATAM market. As a comprehensive cryptocurrency exchange Mexo currently offers fiat on/off ramp, spot trading, contract trading, paper trading, trading academy and peer-to-peer marketplace, all while giving our users the opportunities to profit from a full list of trading pairs and trading features.

What you'll do

• Handle the day-to-day trading efforts for a portfolio of accounts, actively supporting more Senior Traders

• Partners with other business team members to add in-depth product knowledge and develop trading-specific strategies to achieve client goals

• Owns numerous accounts independently and recognizes opportunities to grow accounts; assists in identifying and prioritizing client needs

• Helps to train new and existing clients in all platform operational areas, and to onboard new clients

• Begins to develop areas of expertise in product offerings and acts as an internal resource for the internal business team

• Actively pursues ways to grow client business through helping agencies provide new value (savings analyses, campaign planning, performance and measurement, marketing funnel approach, etc.)

• Assists Senior Traders in onboarding and developing newer traders, and in particular works as an authority on trading-related topics

• Seeks to provide additional value outside of the role through cultural contributions, collaboration with peers, case study development, new product beta testing opportunities and relaying feedback to our product team.

• Communicates complex concepts and ideas in a clear and concise manner, across audiences with varying levels of expertise.

What you bring to the role

• 3-5 years of working experience with cryptomarkets (This is a must)

• 1-2 years minimum client-facing experience

• You're a very strong communicator that collaborates effectively across an internal client services team

• Shown consistent ability to communicate complex ideas and concepts in a simple, straightforward manner

• Effective time management skills – ability to prioritize and meet deadlines

• Excellent troubleshooting and analytical abilities. Love to problem-solve, along with an ability to collaborate cross-functionally in a dynamic environment

• Strong quantitative skills coupled with real passion for mining insights from very large datasets