Immigration Consultant

Job Type: Full-time / Permanent

Location: Vaughan

Vacancies: 3



Responsibilities and Duties

Duties:

• Able to oversee all aspects of the Visa application procedure, ensuring that the process runs smoothly.
• Able to counsel, guide and evaluate the client and design their case in the best presentable manner.
• Oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.
• Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
• Fill immigration forms as per the requirements and necessary collect information from the clients.
• Maintain records, prepare report on all fees paid, refunds requested, files placed and visas obtained. provide periodic reports to the management.
• Must maintain strong working relationships with all clients and colleagues.
• Must take full responsibility of all Immigration issues and operations, remaining up to date with any changes to legislation.
• May be required train supporting staff to enhance their understanding of immigration rules to help them to fulfil their roles to a high level.

Required Experience, Skills and Qualifications

Experience an asset (not necessary):

• Work experience directly related to Visa processing, and records management;
• Work experience in professional office environment;
• Experience using a computer, word processing and spreadsheet software, electronic mail and other web-based applications used in an office environment;
• Experience working in a client-service environment, including the delivery of courteous and effective in-person service;

Knowledge of:

• Knowledge of records management preferably within immigration and visa sector;
• Knowledge of general office procedures and practices;
• Knowledge of quality assurance and quality control in document management;
• Knowledge regarding LMIA, PNP, Express, etc.

Abilities:

• Ability to take direction and follow instructions;
• Ability to plan and organize work flows, set and manage priorities;
• Ability to work effectively in a high pressure environment;
• Ability to analyze and interpret information (such as policies, procedures, and/or legislation in an efficient manner;
• Ability to use computers and work with various programs;

Personal Suitability:

• Display initiative, professional integrity and sound judgement;
• Strong interpersonal skills;
• Adaptability and flexibility;
• Strong focus on client service