HRBP SUPPORT AND SERVICE OFFICER

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.



Key Responsibilities

• Support HRBP in delivering day-to-day HR administration and employee services.
• Serve as the main point of contact for employee inquiries and HR-related requests, ensuring timely follow-up and resolution.
• Maintain and update employee records in HRIS, ensuring data accuracy and completeness.
• Manage employee documentation, including employment contracts, addendums, promotion, transfer, and placement letters.
• Support HR compliance activities, document monitoring, and audit requirements.
• Validate and monitor attendance, leave, overtime, and other time management data.
• Prepare HR reports, employee data summaries, and administrative tracking reports.
• Coordinate employee business trips and relocation administration, including documentation, travel arrangements, and related logistics.

Requirements

• Bachelor's degree in Human Resources, Psychology, Management, Business Administration, Law, or a related field.
• 1–3 years of experience in HR Administration, HR Operations, HR Services, or HRBP Support.
• Experience in employee data management and HR documentation administration.
• Strong proficiency in Microsoft Excel or Google Sheets, including formulas, Pivot Tables, VLOOKUP/XLOOKUP, filtering, and data analysis.
• Familiarity with HRIS and HR administrative processes.
• Experience handling employee business travel and relocation administration is a plus.
• Good communication and stakeholder management skills.
• Able to work collaboratively with cross-functional teams and maintain confidentiality of employee data.
• Basic English proficiency, particularly for reading and writing emails and simple business documents.
• Detail-oriented, organized, service-oriented, and capable of managing multiple tasks effectively.
• Will to be placed in Surabaya