Customer Service & Document Staff (Placement Batam)

Required

• Bachelor's degree in Logistics, Business, or a related field.
• Strong communication skills in English.
• Strong communication skills in Bahasa Indonesia.
• Detail-oriented.
• Ability to multitask.
• Proficient in Microsoft Excel.
• Proficient in logistics systems (e.g., ERP).

Preferred

• Prior experience in Customer Service, Documentation, or related administrative roles.
• 1-2 years of experience in logistics, shipping, or freight forwarding.
• Experience in handling customer complaints and resolutions.