Operations Coordinator MIP

The Operations Coordinator is responsible for managing the end-to-end operational process from customer inquiry and quotation to supplier coordination, import logistics, delivery, and after-sales support. This role ensures smooth order execution, accurate documentation, and timely coordination with customers, suppliers, logistics partners, and internal teams.

Key Responsibilities

• Manage customer inquiries, prepare quotations, and support commercial negotiations.
• Coordinate purchase orders with international suppliers and monitor production and shipment schedules.
• Handle import logistics processes including freight arrangement, customs clearance, and documentation.
• Coordinate warehouse receiving, delivery scheduling, and product handover to customers.
• Support invoicing, payment follow-ups, and coordination with finance for accounts receivable and payable.
• Manage spare parts procurement, warranty claims, and after-sales support activities.
• Maintain accurate transaction records in ERP systems and support operational and financial reporting.

Requirements

• Bachelors degree in Business, Logistics, Supply Chain, or related field.

• 2–4 years of experience in operations, logistics, or order management.

• Familiarity with import/export processes and documentation is preferred.

• Experience using ERP or accounting systems is an advantage.

• Strong coordination, problem-solving, and communication skills.