Job Openings IT Desktop Support Technician

About the job IT Desktop Support Technician

Common Qualification/Experience

IT Technician with Experience of Five (5) Years Plus

  • Completion of Secondary (12 years) education plus 2-3 years of formal training leading to a certificate computer science subject.
  • Minimum 5 years experience in relevant areas.
  • Good interpersonal skills and must have experience of working with a multinational workforce.
  • Must have taken relevant technical trainings/certifications in specific area.
  • Preferred experience in oil & gas sector.
  • Must be fluent in written and spoken English.


Job Descriptions

  • Provide first level support through call center or onsite, for all IT services. Escalate incidents to the next level when required support from level 2 or SMEs.
  • Deployment and installations of end user computer equipments and peripherals based on the business demand.
  • Fulfil the end users IT requests for software installations, software configurations, hardware relocations and other business requirements.
  • Facilitate end user hardware and operating systems upgrades as and when necessary.
  • Participate in the end users computing projects for various IT initiatives.
  • Contributes to the development of software installation procedures and end user guides.