Senior Operations Specialist

Position Brief

The Operation and Maintenance Expert is responsible to support DNO&Ms contribution towards achieving the Client mission and corporate objectives. This role has to provide expert advice and guidance to DNO&M Management in relation to the transformation of the Department to achieve Asset Maintenance best practice.

Functional Responsibilities

Strategic Responsibilities

• Advise and support the DNO&M Management to enable DNO&M contributing towards achieving the Client mission and Corporate Strategy objectives
• Play the lead role in ensuring the Client Vision and Values becomes part of the culture of the DNO&M.
• Provide an ongoing review of objectives, Risks, KPIs and take actions for development and improvement.
• Ensure that the Departments plans and performance are within the approved budget and timescales through providing timely, accurate and complete progress reports to the DNO&M Management on the DNO&M departments performance.
• Ensure that highest standards of professional conduct, ethics and integrity are maintained during the execution of the responsibilities.

Operational Responsibilities

• Advise DNO&M Management by giving expert technical, strategic and financial business advice on all elements relating to the DNO&M operations and maintenance business in Qatar
• Evaluate and recommend on Organisation structure, policies, strategies, procedures and practices on DNO&Ms contract and performance management for the transformation of the Department.
• Advise on improvements on risk management, operational output and performance within various Sections to ensure DNO&M services objectives are achieved and sustained.
• Support DNO&M Management on strategic planning and subsequent fine tuning
• Support on the day-to-day direction and work with staff to ensure high performance in line with Client Vision & Values
• Support a customer-oriented work environment that delivers the DNO&Ms and Clients mission, vision, values, objectives and strategic plans
• Interpret, explain and communicate relevance of applicable laws, rules and regulations affecting the DNO&M operations and maintenance business
• Share relevant knowledge and experience, understand and communicate to others the various aims, concepts, principles and practices to deliver world class DNO&Ms services within the wider Corporate and Governmental framework
• Contribute to the establishment of an overall DNO&Ms plan to provide training opportunities for staff and assist in development through formal training courses, on-the-job training and sharing of knowledge and best practice
• Represent DNO&M Managements interests and act as DNO&Ms focal point on the Client Governance Committee and other Corporate wide initiatives as directed by the DNO&M Management
• Attend DNO&M / ROMD Management Team Meetings, provide input and observation in relation to DNO&Ms activities and facilitate progress of issues raised

• Undertake activities as assigned by the DNO&M Management including attending or representing the Management in meetings
• Ensure adherence to Health and Safety Procedures and all company policies, procedures and regulations.
• Perform other duties/ tasks as required

Qualification:

• Bachelors degree or higher-level qualification in Engineering in a relevant subject
• Education qualification obtained from North America, West Europe, Australia
• MBA and/or secondary relevant degree would be advantage
• Chartered membership of relevant professional body preferred and would be an advantage
• Understanding of Framework Contracts Agreement are preferred
• Current/valid Qatar Driving License would be an advantage
• Preferably Chartered membership of relevant professional body

Experience:

• 20 years' experience of the water/wastewater industry, ideally within the public sector
• Knowledge and experience of international Operations and Maintenance best practices and how it is delivered in an Organisation
• Experience of working in a multidisciplinary Organization preferably in the Middle East
• Knowledge and experience in change management / business transformation
• Knowledge and experience in contract management
• Knowledge and experience in risk and value management techniques preferred
• Knowledge and experience of Quality, Health and Safety, and Environment policies, procedures and regulations preferred
• Experience in Project Management in the Middle East and working in a multidisciplinary Organization preferably in the Middle East
• Ability to influence and engage stakeholders and staff at all levels within the Organization
• Ability to deliver and support change
• Competent in Microsoft Office Packages, Microsoft Project/Primavera/
• Ability to communicate verbally and in writing in English is mandatory.
• Ability to communicate verbally and in writing in Arabic would be an advantage