Training & Education Assistant

Job Purpose

• Provide administrative support for Training & Education activities.

Key Job Accountabilities - I

• Maintain database and SharePoint to maintain accuracy and quality.
• Check and verify reliability of source as information for the database.
• Maintain, organise, analyse, update and retrieve data from SAP, Access, appropriate data files and update records accordingly in SAP and/or other corporate systems.
• Prepare data to generate report charts and presentations. Also, establish documentation system to ensure proper storage and retrieval of required documents.
• Support in identifying information processing problems and escalate to manager where applicable.

Key Job Accountabilities - II

• Provide point of reference on simple aspects of work for guidance on practices, precedents and techniques.
• Provide support to junior staff to train them. Also, initiate appropriate paperwork to advice customers, superiors, and junior staff.
• Participate with training providers for registrations of nominated staff, follow-up of course attendance in LMS and providing utilization and no-show reports to management.
• Assist in the development of training aids such as manuals and handbooks, which related to training process / system. Assist in handling required tasks related to training contracts, materials, management processes, accruals, variance analysis, CWO, Purchase Orders, etc.
• Coordinate and assist with all training logistic, training Calendar, and Head of Training and Education Calendar.

Qualifications

• Completion of Secondary School Education (12 years).

Knowledge and/or Experience - I

• 5 years of relevant experience.
• Very good knowledge of standard computer software.
• Knowledge of some financial and budgetary processes.

Technical and Business Skills - I

• Good command of written and spoken English.
• Proficient keyboard and PC skills.