Telecom Technician

Qualifications
High Diploma degree in Computer Science, Information Technology, Electrical and Electronics, Information Systems or other relevant discipline.

Knowledge and/or Experience
Minimum 3 years of IT experience (ideally within Oil & Gas industry)
Competent knowledge in core skill applications, tools, and techniques.
Conversant with relevant IT national and international standards.
Demonstrated experience in project management.
Demonstrated experience in IT support environment.

Key Job Accountabilities

1. Carries out routine operations that control data processing, peripherals, and communications and networking equipment, including mantainance, start-up, shutdown and normal re-start procedures under supervision.
2. Carries out routine monitoring, logging and reporting tasks under supervision. Reports problems and other unforeseen or exceptional events to supervisor. Carries out and observes all associated administrative and clerical procedures.
3. Uses management systems software and appropriate analysis equipment to collect routine statistics, and create reports as required.
4. Carries out routine configuration/installation and reconfiguration of Telecommunication system hardware and software.
5. Responding to instructions or following agreed plans, installs or removes Telecommunication system hardware and/or software, using supplied installation instructions and tools; follows agreed procedures, including those for wiring work. Takes defined action on simple problems, confirms correct functionality of Telecommunication system hardware and software installations and advises supervisor and, if appropriate, users.
6. Following agreed procedures, gathers information to enable incident resolution and promptly allocates incidents as appropriate.