About the job Manager, Procurement Performance
Position:
Position : Manager, Procurement Performance
Department : Supplier Relationship Management & Procurement Performance
Direct Supervisor (Solid) : VP, Supplier Relationship Management & Procurement Performance
Job Purpose Summary:
The incumbent will manage the calculation of procurement KPIs by analysing various system-generated reports and support functional requests for IT tools. This includes: (1) enabling procurement performance monitoring, and (2) centralizing KPIs, consolidating qualitative feedback from teams and sharing the appropriate tools & reports with them and other stakeholders. Additionally, the incumbent is expected to support supplier panel register maintenance, support functional requests for IT tools and prepare communication material, data extracts and ad-hoc analyses upon request.
Essential Duties & Responsibilities by Dimensions:
A. Shareholder & Financial:
- Develop the appropriate Procurement KPI dashboards in alignment with the VP, Supplier Relationship Management & Procurement Performance.
- Implements division KPIs and industry best practices.
- Promote cost consciousness, efficiency and enhance productivity to minimise cost, avoid waste and optimise benefits for the bank.
- Act within the limits of the powers delegated to the incumbent.
B. Customer (Internal & External):
- Assist internal customers in all their procurement requests/activities and seek solution to their requests.
- Prepare business reviews and provide ad-hoc support (as much as available bandwidth allows):
- Prepare KPI reports and communication support for monthly and quarterly business reviews.
- Conduct regular and ad-hoc team and stakeholder meetings.
- Extract, analyze and present data to internal stakeholders upon request.
- Provide ad-hoc analysis support to teams.
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
- Build and maintain strong/effective relationships with related departments/units to achieve the Groups objectives.
- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
C. Internal (Processes, Products, Regulatory):
- Ensure Procurement dashboards (KPIs) production and manage reporting:
- Develop the appropriate Procurement KPI dashboards in alignment with the VP, Supplier Relationship Management & Procurement Performance.
- Define relevant KPIs and procurement assessment templates with VP, Supplier Relationship Management & Procurement Performance and buyers.
- Provide teams with appropriate KPI collection tools to facilitate data centralization.
- Work closely with relevant departments to compile KPI data and fill procurement performance dashboard with KPI results.
- Consolidate qualitative feedback from teams to understand performance results.
- Analyze performance quantitatively and qualitatively, identifying deviations and their root causes to define corrective action plans with VP, Supplier Relationship Management & Procurement Performance.
- Support definition of procurement action plans and follow implementation by checking KPI evolution.
- Provide support in the establishment (initial analyses) and the maintenance of vendor management database with the administrative tasks associated with adding or removing vendors.
- Help define the appropriate specifications for Procurement solutions / IT suite that ensures they enhance procurement performance / KPI monitoring.
D. Learning & Knowledge:
- Ramp-up from the start on the knowledge required to succeed in the role, relying on the VP, Supplier Relationship Management & Procurement Performance and the Group Procurement Management as needed. This includes but is not limited to: procurement best practices and category-specific technical specifications and operational insights.
- Proactively identify areas for professional development of self and undertake development activities.
- Seek out opportunities to remain current with all developments in professional field.
E. Legal, Regulatory, and Risk Framework Responsibilities:
- Comply with the defined Group Procurement Policies and Procedures.
- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
- Maintain appropriate knowledge to ensure full qualification to undertake the role.
- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
- Attend mandatory (internal and external) seminars as instructed by the Bank.
F. Other:
- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of CLIENT, Audit and Compliance functions, and relevant Regulators.
- Maintain high professional standards to uphold CLIENT's reputation and to strengthen its market leadership position.
- All other ad hoc duties/activities related to CLIENT that management might request from time to time.
Education & Experience Requirements:
- University graduate (Bachelors) preferably with a Major in the related field of study, Professional accreditation related to the function is an asset.
- At least 6 years of relevant experience, preferably within a highly rated international bank in data analytics, and good command of data extraction and understanding. Must have worked in a procurement field preferable using Oracle and/or Coupa.
Required Special Skills:
- Excellent oral and written communication skills (including report writing) in English and Arabic.
- Good interpersonal and presentation skills.
- Understanding of the relevant laws, regulations, and practices.
- Ability to interact with various department to collect and analyse data and information.
- Personal integrity and self-management.
- Planning, organising and analytical ability.
- Proficiency in analytical tools (Microsoft Excel, SQL, Oracle iProcurement, PowerBI).
- Excellent critical thinking and data-driven reasoning.
- Self-sufficient and innovative.
Operating Environment/Location:
- The referenced position will be in Qatar.
Framework & Boundaries:
- Groups overall strategic plan.
- Budgetary/ scorecard targets.
- Applicable policies and procedures.
- Delegated authorities as per the delegation of authority structure.
Communications & Working Relationships:
- Divisional/departmental personnel and all other related divisional/departmental personnel across the Group.