Gym Membership Sales Consultant

Job Summary:

The Membership Specialist (MS) will be providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving (non-members) into the gym to deliver industry-leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting to the Membership Manager.

REQUIRED QUALIFICATIONS:

1) Knowledge, skills & abilities

• In-depth knowledge of sales practices and techniques.
• General understanding of the Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

2) Minimum certifications/educational level:

• A high school degree or GED is required.

3) Minimum experience:

• 1-2 years of sales experience preferred. (Fitness industry experience is a great advantage)

Job Description:

• External marketing, promotions, and prospecting for lead generation.
• Conduct off-site promotions, distribute passes, and build local merchant relationships.
• Collect leads through enrollment and member referrals.
• Book membership appointments and meet or exceed monthly goals.
• Conduct tours for all guests and present membership options.
• Follow up with newly enrolled members and provide exceptional customer service.
• Maintain a clean and operational facility.
• Assist in retaining members who request to cancel their membership.
• Availability to work weekends and holidays.
• Attend mandatory monthly and daily meetings.
• Interact with club staff and communicate with members, guests, and community vendors.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

We look forward to receiving your application!