Clinical Engagement Manager - Remote

Clinical Engagement Manager

Overview:

As a Community Manager on the Clinical Engagement Strategy team, you'll drive the success of projects aimed at clinicians, ensuring alignment with our partners in medical device and pharmaceutical companies, as well as medical societies. Your role will foster collaboration and education among physician networks, aligning initiatives with company KPIs to support clinicians and researchers using the clinical platform.

Key Responsibilities:

• Support the customer success team with research-based tasks to enhance client satisfaction and operational efficiency.
• Engage in understanding the workflow of physicians to provide better support and solutions.
• Communicate effectively with clients, asking insightful questions to gather necessary information.
• Apply basic clinical knowledge in a business setting to bridge the gap between clinical expertise and business needs.
• Assist in building and maintaining strong relationships with clients to ensure their success and satisfaction.
• Participate in training and development opportunities to grow within the organization.

Requirements:

• Healthcare degree, must be a licensed clinician.
• 3+ years experience in a clinical setting and/or customer success within the healthcare
• Understanding of clinical workflows and terminology.
• Excellent communication skills, with the ability to ask pertinent questions and engage in meaningful dialogue.
• A go-getter attitude with a passion for the project and the organizations goals.
• Natural curiosity, attention to detail, and strong organizational skills.

Personality and Fit:

• Enthusiastic and driven with a desire to learn and grow within the organization.
• Passionate about health tech and the impact of efficient recruitment in this sector.
• Ability to work well in a team-oriented environment and support colleagues in achieving shared goals.

Compensation:

$75k - $92k base. Additionally, there is a variable component based on meeting yearly targets. Employees will also benefit from a comprehensive benefits package, including health insurance, paid time off, professional development opportunities, and potential performance-based bonuses.

Location:

Remote