Director of Maintenance

Position Overview

Leads and oversees all operations of the Maintenance Department, ensuring safe, efficient, and compliant building operations across the portfolio.

Key Responsibilities

Strategic & Operational Leadership

• Direct and supervise Maintenance Tech IIIs; provide indirect oversight to additional maintenance staff.
• Plan and manage capital improvement projects, including scope development and bid review.
• Conduct mock REAC inspections and oversee corrective actions.
• Implement and monitor safety programs across all communities.
• Lead quarterly maintenance meetings and monthly technical leadership meetings.
• Review site inspections before corporate submission.

Technical Expertise & Systems Oversight

• Diagnose and troubleshoot mechanical, electrical, HVAC, plumbing, refrigeration, and fire protection systems.
• Perform complex system testing to identify malfunctions and ensure reliable operations.
• Disassemble equipment, evaluate repair feasibility, coordinate with manufacturers, prepare requisitions, and document repairs.
• Isolate equipment before repairs and notify affected parties to minimize disruptions.
• Maintain knowledge of emergency systems, transfer switches, and major electrical distribution panels.
• Conduct testing of fire systems, including smoke detectors, pull stations, sprinkler systems, and jockey pumps, with proper documentation.

Maintenance & Repairs

• Perform skilled plumbing repairs (sinks, tubs, shut-offs, rerouting lines).
• Identify and resolve electrical and power distribution issues.
• Execute skilled building operational tasks per schedule and work orders.
• Respond to emergency and non-emergency maintenance calls, including off-hours and weekends as needed.

Training & Development

• Train maintenance staff on system operations and troubleshooting.
• Coordinate hands-on training and knowledge-sharing initiatives.
• Plan, assign, and evaluate staff performance in accordance with policies and applicable laws.

Qualifications

Education & Experience

Associate Degree in a technical field (Electrical, Plumbing, Boilers, HVAC) and 5+ years of relevant experience

OR

7+ years of relevant maintenance experience

OR

Equivalent combination of education and experience

Required: Apartment maintenance experience

Technical Skills

• Proficiency in Microsoft Office (Word, Outlook)

• Experience with computerized Work Order systems

• Strong troubleshooting skills across building systems

Licenses & Tools

• Valid PA Driver's License
• Insured, registered, reliable vehicle
• Personal hand tools required (hammer, tape measure, screwdrivers, etc.)

Physical Requirements

• Regular standing, walking, sitting, climbing, balancing, kneeling, crouching, and crawling
• Frequent use of hands and arms
• Ability to lift, reach, hear, and communicate effectively
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions