Λεμεσός, Cyprus

Casino VIP Host

 Job Description:

Here is the direct English translation of the job posting:

Job Title: VIP Host (Casino & Resort)

Location: LIMASSOL

Employment Type: Full-time

Job Description

We are looking for a communicative and dynamic professional for the position of VIP Host. Your role will be to provide top-tier personalized service to our most distinguished clients (High Rollers), ensuring that their experience at our Resort is unique, luxurious, and unforgettable.

Key Responsibilities

  • Relationship Management: Develop and maintain strong relationships with VIP guests, acting as their personal contact for any need.
  • Personalized Hospitality: Coordinate reservations for suites, restaurants, transportation, and special events.
  • Client Portfolio Development: Identify new VIP players on the casino floor and enroll them in the loyalty program.
  • Complaint Management: Direct and discreet resolution of any issues that arise, aiming for complete customer satisfaction.
  • Representation: Participate in VIP events and tournaments, promoting the casino's services and offers.

Qualifications & Requirements

  • Experience: At least 2–3 years in a similar position (VIP Services, Public Relations, or Luxury Hospitality).
  • Languages: Excellent knowledge of Greek and English. Knowledge of additional languages (Russian, Arabic, or Chinese) will be considered a strong advantage.
  • Communication Skills: Exceptional verbal and persuasive skills. Charismatic personality comfortable with social interactions.
  • Flexibility: Ability to work rotating shifts (nights, weekends, and holidays).
  • Appearance: Professional and polished presence, consistent with the standards of a luxury brand.

What We Offer

  • Competitive remuneration package and performance bonuses.
  • Continuous training in sales techniques and customer experience.
  • Work in an international, luxurious, and dynamic environment.
  • Career growth opportunities in the Gaming & Hospitality sector.