Sales Manager (SaaS & IT Managed Services)

This role is based in Central Jakarta, Indonesia, with a hybrid working arrangement.

Client Overview

Our client is a growing technology solutions provider specializing in software, cloud solutions, cybersecurity, business applications, system integration, and managed IT services.

The company serves B2B enterprises across Indonesia, helping organizations accelerate digital transformation through reliable, secure, and scalable technology solutions. With an established ecosystem of partnerships with leading global cloud technology providers, the organization combines strong technical capabilities with a commercially driven and client-focused approach.

As the company continues to expand its market presence, it is strengthening its commercial team to grow existing strategic accounts, acquire new enterprise clients, and increase adoption of its technology and managed service solutions.

Job Role

The Sales Manager will lead B2B sales activities focused on both existing account expansion and new business acquisition. The role is responsible for driving revenue growth through upselling, cross-selling, key account management, and acquisition of net new enterprise clients.

Reporting directly to C-level leadership, the position will manage the full sales lifecycle, from prospecting and solution pitching through negotiation and closing, while working closely with pre-sales, technical delivery, and marketing teams.

The ideal candidate is a commercially driven sales professional with strong B2B relationship-building capabilities, an understanding of IT solutions, and a proven ability to engage decision-makers and close complex technology deals.

Key Responsibilities

• Manage and develop long-term relationships with existing B2B clients.
• Act as a trusted commercial advisor by understanding clients' evolving technology and digital transformation requirements.
• Identify and execute upselling and cross-selling opportunities across existing accounts.
• Develop strategic account growth plans to increase contract value and customer lifetime value.
• Identify and acquire new enterprise clients through prospecting, cold outreach, referrals, networking, and direct business development.
• Build and maintain a healthy, qualified, and sustainable sales pipeline.
• Lead the complete sales cycle from lead generation and qualification through solution presentation, negotiation, and contract closing.
• Develop industry-specific sales strategies based on market opportunities and competitive developments.
• Collaborate with pre-sales and technical teams to develop customized technology solutions addressing client requirements.
• Conduct commercial presentations, proposals, negotiations, and executive-level discussions with client stakeholders.
• Maintain accurate sales forecasts and provide regular revenue and pipeline reports to senior leadership.
• Work closely with marketing teams to strengthen lead generation and business development initiatives.
• Coordinate with delivery and project teams to ensure smooth client onboarding and post-sales implementation.
• Maintain strong client relationships throughout the account lifecycle to support retention and recurring business.
• Provide market intelligence and client feedback to management and product teams to support future service development.

Candidate Requirements

• Bachelor's degree (S1) in Computer Science, Information Systems, Business Administration, Management, or a related discipline.
• Minimum 5 years of B2B sales experience, with at least 2 years in a managerial or sales leadership capacity.
• Proven experience selling IT solutions, SaaS, cloud services, cybersecurity, system integration, or managed services.
• Established B2B client relationships or an enterprise account network in Indonesia is a strong advantage.
• Strong understanding of core IT concepts, including cloud infrastructure, cybersecurity, business applications, and system integration.
• Proven track record of achieving or exceeding revenue targets and sales KPIs.
• Strong experience in B2B prospecting, account management, negotiation, and complex deal closing.
• Comfortable engaging with C-level executives and senior decision-makers.
• Strong presentation, negotiation, communication, and stakeholder management skills.
• Adequate English communication skills for client and internal business interactions.
• Independent, proactive, commercially driven, and highly results-oriented.
• High level of integrity and professionalism when handling strategic client relationships.
• Strong ability to work collaboratively with technical, pre-sales, delivery, and marketing teams.

Job Code: #831