Sales Administrator

Job Responsibilities:

• Process sales orders and input accurate data into internal systems (e.g., ERP or CRM software)
• Liaise with warehouse, logistics, and finance teams to ensure timely order fulfillment and invoicing
• Support the sales team with customer proposals, pricing sheets, contracts, and promotional materials
• Handle customer inquiries, resolve issues promptly, and ensure a smooth ordering experience
• Maintain accurate records of sales, customer interactions, and delivery schedules
• Assist with inventory checks and ensure product availability information is current
• Track sales team performance metrics and prepare regular reports for management
• Coordinate product samples and promotional deliveries as needed
• Ensure all processes comply with licensing laws and alcohol sales regulations
• Help organize sales meetings, events, and trade shows as required

Job Requirements:

• Proven experience in an administrative or sales support role (preferably in FMCG, alcohol, or beverage sectors)
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office (especially Excel), CRM systems, and order processing tools
• High attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Knowledge of alcohol licensing laws and distribution regulations is a plus