Packer & Logistics Admin

Role summary

We are looking for a hands-on and detail-oriented Packer & Logistics Admin to support day-to-day warehouse fulfilment and logistics coordination. This role is responsible for packing customer and retail orders accurately, receiving and organising stock, updating inventory records, preparing shipping documents, and coordinating with couriers, transporters, and internal teams to ensure smooth order fulfilment.

Key responsibilities

Pick, pack, label, and prepare products for daily order fulfilment

Ensure all outgoing orders are accurate, properly packed, and dispatched on time

Receive incoming goods and check quantity, batch, expiry, and product condition against delivery documents

Sort, store, and organise inventory neatly in the warehouse / storeroom

Perform stock counting, stock reconciliation, and support periodic stock takes

Update stock movement, order status, and fulfilment records in Excel, inventory systems, or ERP

Prepare delivery orders, shipping labels, invoices, and other logistics documents

Coordinate with couriers, transporters, 3PL partners, and internal teams on deliveries and collection schedules

Monitor low-stock items and report discrepancies, damages, shortfalls, or operational issues promptly

Handle returns, exchanges, and basic fulfilment-related customer support follow-up

Maintain cleanliness, safety, and proper organisation of packing and storage areas

Support ad hoc warehouse, logistics, and administrative duties as assigned

Requirements

1–2 years of experience in packing, warehouse operations, logistics coordination, or admin support preferred

Comfortable with manual packing work and lifting / moving cartons where required

Basic computer skills, especially Excel / Google Sheets

Familiar with inventory systems, order processing systems, or e-commerce backend is a plus

Careful, organised, and able to work quickly without compromising accuracy

Responsible, punctual, and able to work independently in a fast-paced environment

Preferred profile

Experience in e-commerce fulfilment, FMCG, beauty, or retail operations

Familiar with batch / expiry tracking

Comfortable working across both physical operations and backend admin tasks