Company Overview:

Our client is a global consulting firm specialising in performance improvement, transformation, and strategic advisory services. With over 30 offices worldwide across North America, Europe, and Asia, the firm helps businesses navigate complex challenges and achieve sustainable long-term growth.

Job Summary:

This Office Manager/Executive Assistant role is perfect for a candidate who thrives in fast-paced, dynamic environments and can seamlessly manage all aspects of facilities and business operations. As the go-to person in the office, we seek someone with strong business acumen, exceptional stakeholder management skills, and the ability to drive office efficiency.

Key Responsibilities:

Executive Support

• Provide secretarial support for 1-2 stakeholders, including organising their calendars, facilitating meetings and schedules, and communicating key deadlines and deliverables to them
• Coordinate travel arrangements and accommodation, including booking flights, ground transportation, visa applications and renewal, and planning itineraries
• Handling administrative reports, maintaining file systems, and submitting all expenses and claims

Office Management

• Oversee office maintenance including stocking the pantry and supplies, equipment, and space/infrastructure
• Manage a small team of Executive Assistants who will report directly to you
• Serve as the point of contact for building and facilities vendors and build sustainable vendor relationships
• Develop and implement office policies and procedures to improve operational efficiency, including space and budget planning, providing resources and solutions when requested and liaising regularly with management via performance reports
• Coordinate internal office events and conduct site induction for new employees
• Support local office HR & Finance department

Requirements:

• Proven experience of 6-8 years in an office managerial capacity in management consulting, professional or financial services firms.
• Prior experience leading a small team of support staff would be advantageous.
• Strong business acumen, with the ability to assess and prioritise multiple tasks and adapt quickly to shifting demands.
• Excellent communication skills, and the ability to build relationships with stakeholders across diverse locations globally.
• Ability to drive initiatives forward, set up systems, and wear multiple hats to meet the needs of the organisation.
• A proactive, agile, and self-motivated mindset, capable of managing complex projects independently while balancing priorities.