Company Overview:

Our client is a leading bridal company in Singapore, renowned for delivering premium bridal experiences through exceptional service, curated collections, and personalised styling. With an established brand and loyal clientele, the business continues to grow while maintaining its commitment to quality and excellence.

Job Summary:

We are seeking an experienced, driven, and passionate Senior Sales Consultant to join the boutique team. This role demands solution-based consultative selling, strong ownership of the client journey, and the ability to manage multiple appointments and the emotional journey of clients and their families. The ideal candidate has a proven track record in luxury or high-value sales, thrives in client-facing environments, and brings both empathy and strong commercial acumen. Success in this role means consistently exceeding sales targets, building long-term client relationships, and delivering an exceptional client experience from initial consultation through to completion.

Key Responsibilities:

• Lead private consultations and fittings, providing personalised luxury styling advice and confidently guiding clients through their decision-making process.
• Take ownership of the end-to-end client journey, managing multiple touchpoints, proactive follow-ups, and relationship nurturing through to closing.
• Consistently achieve and exceed individual sales targets and boutique KPIs, demonstrating strong commercial awareness and accountability for performance.
• Provide solution-based recommendations tailored to each client's style, needs, preferences, and family dynamics.
• Build and maintain long-term client relationships that drive referrals, repeat business, and strong brand loyalty.
• Identify opportunities to maximise sales and enhance the overall client experience through thoughtful cross-selling and tailored recommendations.
• Represent the boutique and its designers with professionalism, elegance, and deep product knowledge, acting as a trusted advisor to clients.
• Contribute to the wider performance of the boutique by sharing market and client insights and supporting a collaborative, high-performing team environment.

Requirements:

• 8–10 years of proven sales experience in consultative, high-value sales (bridal, luxury fashion, beauty aesthetics, spa, interior design, or high-end services).
• Demonstrated track record of achieving and exceeding sales targets, with strong ownership of individual performance and client conversion.
• Strong customer service background, with the ability to build trust quickly and confidently manage emotional, high-stakes decisions.
• Passion for fashion, couture styling, and creating exceptional and memorable client experiences.
• Target-driven, resilient, commercially minded, and motivated by performance and commission.
• Polished presentation, excellent communication and relationship-building skills, with strong empathy in client engagement.
• Ability to independently manage a portfolio of clients and multiple appointments while maintaining a high standard of service.
• Ability to work retail hours, including 1 weekend, and support boutique events.