Business Operations Manager
Job Description:
Company Overview:
Our client is a prominent, locally grown F&B business dedicated to delivering premium food and beverage concepts to the Singaporean foodies. They have also expanded to a lifestyle brand with close to 10 outlets in Singapore. With a commitment to excellence and a passion for providing exceptional service, they have established themselves as a leader in the local F&B scene.
Job Summary:
We are looking for an analytical, business savvy Business Operations Manager to join our client's expanding team. This role is well suited for someone with a driven, entrepreneurial mindset looking to take on both strategic and operational functions for a business and take full ownership of 1-2 stores under the brand in a strong business partnering role.
Key Responsibilities:
- Drive daily café operations, service quality, and team performance across 1-2 outlets
- Develop and implement sales, cost, and growth strategies to optimize profitability
- Use data (e.g. sales trends, customer demographics) to refine offerings and drive revenue
- Lead staff hiring, training, and development to build a strong team and service culture
- Maintain vendor relationships, manage inventory, and control operational costs
- Ensure compliance with health, safety, and quality standards across stores
Requirements:
- A Bachelor's Degree in Business or related fields from a reputable university is mandatory
- Proven experience of at least 2-3 years in business operations or data/ growth driven roles, and ideally some operational experience in an F&B set up, is highly advantageous
- Entrepreneurial, hands on and go getter attitude, and service quality oriented mindset
- Analytical and data-driven with the ability to translate metrics into tangible business goals and priorities
- Ability to learn quickly and adapt to a fast paced environment, working both independently and collaboratively
- Good communication skills and leadership abilities
This role is perfect for a candidate who is commercially and operationally astute while possessing a knack for data analysis and people management. You will have the opportunity to learn a business from the ground up while also being part of an exciting, growth-driven, positive environment at one of the leading cafes in the local hemisphere.
Required Skills:
Business Operations Operations Business