Senior Network & Security Engineer

A leading global IT services and cybersecurity company is seeking an experienced Senior Network & Security Engineer (Level 3) to join their Security & Network Operations Centre (SNOC) team. This is a senior technical position focused on advanced troubleshooting, solution design, and technical leadership within a remote working setup.

The ideal candidate will serve as a key escalation point, guiding offshore engineers, improving service delivery, and contributing to high-end enterprise network and security projects.

KEY RESPONSIBILITIES:

• Provide advanced Level 3 support for complex network and security incidents.
  
• Act as the main escalation point for Level 1/2 offshore engineers.
  Lead root cause analysis (RCA), problem management, and post-incident reviews.
  
• Review and approve configuration and change requests prior to implementation.
  
• Mentor and train new engineers, ensuring consistent technical quality.
  Collaborate with the Australian engineering team on design, deployment, and optimisation initiatives.
  
• Maintain detailed technical documentation, templates, and operational runbooks.
  
• Participate in 24x7 support rotations for major incidents and scheduled maintenance.

REQUIREMENTS:

• 38 years of experience in senior-level network and security engineering roles.
• Proven hands-on experience with Fortinet technologies (FortiGate, FortiManager, FortiAnalyzer) in enterprise environments.
  
• Solid understanding of routing, switching, VPNs, SD-WAN, and firewall configuration.
  
• Experience working in managed services, SOC, or SNOC environments.
  Familiarity with ITIL practices (Incident, Change, and Problem Management).
  
• Strong leadership, mentoring, documentation, and communication skills.
  Ability to work independently and handle escalations confidently.

NICE TO HAVE:

• Certifications: Fortinet NSE 57, CCNP, or equivalent enterprise-level credentials.
  
• Experience with SIEM, SOAR, or EDR tools (FortiSIEM, CrowdStrike, SentinelOne).
  
• Knowledge of automation, scripting, or infrastructure-as-code.
  Experience with ServiceNow or other ITSM platforms.

BENEFITS:

• Competitive senior-level contractor rate.
  
• Remote-based role with global collaboration exposure.
  
• Leadership and mentoring opportunities within a fast-growing global SNOC.
  
• Career growth path toward Team Lead or Principal Engineer roles.
• Salary is negotiable based on experience and expertise.

TERMS & CONDITIONS:

• Full-time remote position (Work From Home).
  
• Reporting to the Security Operations Manager (Australia-based).

HOW TO APPLY:
Email your CV to: local@manpowersrilanka.com
Call: 0112581729 / 0112581739

Manpower Lanka Solutions (Pvt) Ltd.
12A, Ridgeway Place, Bambalapitiya, Colombo 04.