Client Care Executive

One of our prestigious clients, a leading healthcare provider in Singapore offering advanced medical care across various specialties, is expanding its presence in Sri Lanka to help patients access world-class healthcare services. They are currently seeking passionate and experienced Client Care Executive to join their Colombo team immediately.

SALARY: LKR 100,000

KEY RESPONSIBILITIES:

• Visit doctors and maintain strong professional relationships.
• Identify patient needs and develop effective strategies to meet them.
• Support patients throughout their healthcare journey, ensuring smooth coordination.
• Develop and execute marketing strategies to promote hospital services.
• Organize targeted seminars, promotional events, and awareness campaigns.
• Act as the primary point of contact for all patient-related inquiries from Sri Lanka.
• Coordinate with hospital teams in Singapore to ensure seamless communication and care.
• Build sustainable patient relationships and referral channels within Sri Lanka.

REQUIREMENTS:

• Bachelors degree in Business, Marketing, Healthcare Management, or a related field.
• Minimum 23 years of experience in a private hospital in Sri Lanka.
• Prior experience in customer care or doctor onboarding in a private healthcare setting is preferred.
• Familiarity with pharmaceuticals and medical devices is an advantage.
• Strong network of contacts and referral relationships in the healthcare industry.
• Experience in organizing marketing events and promotional activities.
• Proven ability to work independently and handle multiple responsibilities.
• Passionate, results-driven, and proactive in achieving goals.
• Excellent communication skills in English, Sinhala, and Tamil.
• Experience in digital marketing and managing social media platforms will be an added advantage.

BENEFITS:

• Competitive salary package.
• Opportunity to represent a reputed international healthcare group.

TERMS & CONDITIONS:

• Working Hours: 9:00 AM 5:00 PM (Monday to Friday).
• Office-based full-time position.

HOW TO APPLY:
Email your CV to: local@manpowersrilanka.com
Call: 0112581729 / 0112581739

Working Hours (Office):
Monday to Friday: 9:30 AM 5:30 PM

MANPOWER LANKA SOLUTIONS (PVT) LTD.
12A, Ridgeway Place, Bambalapitiya, Colombo 04.