Distribution Associate (Outsourced for Supply Chain)

1. Process and coordinate MDC) and Distributors (MDI/ZPC) Customer orders
   1. Coordinate with Distributors for sales order processing
   2. Verify and perform invoicing transaction for interfaced sales order from Distributors
   3. Prepare the summary and check details of system-generated invoices; print invoices for delivery to MDC, and as required
   4. Verify invoicing transaction details; reconcile discrepancy between Opella and Distributors sales reports
   5. Perform posting of Debit Memo and Sales Order for charges to Distributors in SAP, as necessary
2. Prepare and submit to MDC and other 3rd party customer the invoices during delivery and countering schedule; attend the actual delivery to MDC and perform any other transactions/coordination deemed necessary and related to MDC order fulfillment.
3. Secure and verify the MDC Returns Vouchers, perform SAP posting, and send report to relevant stakeholders.
4. Coordinate with the Distributors and External Manufacturing personnel of Opellas authorized distributors for the proper segregation of bad products prior to inspection
5. Inspect bad products for destruction in the distributors warehouse and ensure that the actual items for destruction match every line in the destruction report.
6. Witness all the destruction activities, including stocks pull-out from the warehouse, to ensure that all bad products identified are transported to and destroyed in the destruction facility.
7. Perform necessary coordination between MDC, distributors, service providers, and Opella Personnel to ensure that services required in this agreement are performed.
8. Prepare and submit required documents for destruction to the relevant government agency/ies
9. Prepare and submit the following reports required by Opella within the required period.
   1. MDC Fill Rate Report
   2. MDC returns report and analysis (includes returns vouchers and other supporting documents)
   3. MDI/ZPC returns report and analysis
   4. Stocks inspections report
   5. Comparison of actual products destroyed with those recorded in SAP
   6. Other reports that may be required by Opella
10. Perform necessary SAP postings and approved operations-related transactions.

The service provider shall ensure that the Services to be rendered pursuant to the Agreement shall be satisfactorily complied with in accordance with the following key performance indicators (KPI)

a. Leadtime:

• Sales reconciliation on/before the Invoice Report submission deadline
• Invoice delivery to MDC and 3rd party customers maximum of half day
• MDC invoice countering within the countering day of MDC
• Stocks inspection (MDC and per distributor) maximum of 3 days
• Physical destruction (per distributor) maximum of 2 days from pull out
• Destruction application to government agency/ies maximum of 1 day
• Actual physical destruction activity within the day of destruction schedule

b. Stocks inspection accuracy (up to batch level) 100%

1. Stocks reconciliation accuracy (physical vs documented) 100% (any gap should be documented and reported)