SALES SPECIALIST

Key Responsibilities:

A sales specialist focuses on boosting sales and fostering overall business growth.

Their duties may include:

Sales specialists may also create marketing budgets, conduct research and analyze trends, lead the sales team, and perform sales forecasting.

Responsibilities:

• Possess a comprehensive understanding of the company's products and services.
• Identify and engage potential customers through cold calls, emails, and in-person meetings.
• Understand customer needs and provide suitable solutions.
• Demonstrate product features to customers, highlighting their benefits.
• Prepare and deliver presentations to illustrate product features and advantages.
• Negotiate and finalize sales deals while addressing customer complaints or objections.
• Collaborate with the sales team to meet quotas and objectives.
• Provide feedback to the product development team based on customer input.
• Stay informed about product knowledge and industry trends to remain competitive.
• Prepare sales forecasts and reports, monitoring individual sales performance.
• Maintain client relationships by offering support, information, and guidance.
• Attend trade shows, conferences, and industry events to network and enhance company visibility.
• Create and implement strategic plans to achieve sales targets.
• Foster strong customer relationships.
• Identify new business opportunities and meet sales targets.
• Work with marketing and product development teams.
• Coordinate the sales team and assist in recruiting and training new hires.
• Conduct product demonstrations for staff and clients, leading in resolving complaints.
• Analyze sales team performance and organize training or refresher sessions as needed.
• Conduct market research and share insights with the team.
• Collaborate with the team to devise strategies to expand the customer base.
• Set sales targets and establish incentives.
• Provide accurate sales forecasts and allocate resources to meet targets.
• Manage a network of vendors and suppliers.
• Build and maintain excellent customer relationships based on trust, encouraging the sales team to emulate this approach.
• Stay current with advancements in marketing.

Qualifications:

• Graduate in IT or a related field; if not, experience in the IT industry is required.
• Proven experience as a Sales Specialist or in a similar role.
• Proficient in CRM software and Microsoft Office Suite.
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• Ability to deliver engaging presentations.
• Open to candidates without experience, with a willingness to learn.