HR Process Analyst Roles (Process Excellence)

This role will be part of a wider process team that is

responsible for creating and operationalising optimised global

HR processes. The focus of the role is to define and document

processes, identify and design opportunities for improvement,

identify associated change impacts and business requirements

(incl. tech) and develop supporting materials required to run

the processes (e.g. training).

The role should be able to take account of all elements of

successful delivery of HR services and processes in design,

but particularly:

Keeping the end user experience at the heart of

design and improvements (design thinking)

Creating scalable processes and services e.g.

through standardisation, use of self service,

optimising use of technology and automation etc.

Support process lead to coordinate, support and

document the Process and Experience workstream

Facilitate a series of process workshops to create and

document global processes for a whole range of HR

employee lifecycle processes

Identify and document opportunities for process

improvements, e.g. end user improvements, better

use of technology, eliminate unnecessary process

steps etc.

Identify rules, policies and local laws that impact

processes

Identify risks, issues and mitigation

Identify change impacts for all impacted users,

including people (e.g. training), process (e.g. change

in process steps) and technology (new technology

business requirements)

Support the sign off process for new global processes

Identify and document detailed business requirements

for any new required HR systems configuration to

support new processes

Produce a suite of process documentation including

process maps in Lucidchart, standard operating

procedures, work instructions, FAQs, job aids etc for

the new processes

Support the design and development of new forms,

templates and other supporting collateral

Work with the wider project team to implement and

operationalise the new processes

Support the training team with the creation of training

content and training delivery