Job Openings
Reservations Agent - German Speaking
About the job Reservations Agent - German Speaking
Responsibilities:
- carrying out daily arrival and departure checks
- advising our international guests by email and phone
- responsible for the maintenance of our PMS and other hotel specific systems as well as all our guest and customer data
- checking the reservations as well as our incoming payments
- processing various guest enquiries
- implementing our SOPs
- keeping monthly overnight statistics and process commissions
Requirements:
- professional training or completed studies in the field of hotel management
- a minimum of one year experience in a similar position
- excellent communication and interaction skills
- a high degree of commitment and self-motivation
- a team player with a high sense of responsibility and quality consciousness
- very good knowledge of MS Office and good knowledge of reservation systems
- excellent written & spoken German and English skills