Sales & Operations Executive

Manpower is seeking to recruit a Sales & Operations Executive to join our clients team. The successful candidate will play a key role in customer relations, technical coordination, and sales development within the IoT and software solutions sector. This role is ideal for a proactive and customer-focused professional who thrives in a fast-paced, technology-driven environment.

Key Responsibilities:

Customer Relations & Support

• Act as the primary contact for customer inquiries.
• Resolve support tickets promptly and ensure client satisfaction.
• Build and maintain strong client relationships to enhance customer retention.

Installations, Setup & Coordination

• Plan and coordinate the installation of smart devices.
• Collaborate with field teams to ensure successful deployments.
• Maintain and update customer accounts for optimal platform utilization.

Sales & Business Development

• Generate and follow up on leads and sales inquiries.
• Support the sales team in identifying new business opportunities.
• Assist in proposal preparation and sales documentation management.

Required Qualifications & Experience:

• Previous experience in customer support, technical coordination, or operations within a tech or IoT environment is preferred.
• Sales and business development experience is highly desirable.
• Strong technical aptitude, particularly in SaaS and cloud-based solutions.
• Excellent communication, organizational, and multitasking skills.
• Experience in troubleshooting and recommending improvements for clients.
• Fluency in English and basic Maltese.
• Valid Maltese driving license.

Whats Offered

• An opportunity to work in an innovative technology-driven environment.
• Career growth within the IoT and software solutions sector.
• A dynamic and collaborative workplace.